title: “Club Manager - Privacy Policy” permalink: /privacy/ ——————–
Last updated: 16 August 2026
This Privacy Policy explains how Club Manager collects, uses, stores and protects information when you use the Club Manager Discord application, bot and associated services.
Club Manager is operated by Kie London, trading as Club Manager.
For the purposes of applicable UK data protection law, Kie London trading as Club Manager is responsible for determining how personal information processed directly by Club Manager is used.
If you do not agree with this Privacy Policy, you should not use Club Manager.
Club Manager is a Discord application designed primarily for EA SPORTS FC Pro Clubs, esports clubs and gaming communities.
The Service may provide features including:
To provide these features, Club Manager may need to process limited information relating to Discord servers, Discord users, clubs, players and matches.
The exact information processed depends on which Club Manager features are used.
Club Manager may receive or process information made available through Discord, including:
A Discord user ID is a unique numerical identifier provided by Discord.
Club Manager may use Discord IDs rather than names wherever practical because usernames and display names can change.
When Club Manager is installed within a Discord server, information processed may include:
This information is primarily used to ensure that Club Manager operates correctly within each individual Discord server.
Club Manager may process club or player information provided by server managers or generated through use of the Service.
This can include:
Some of this information may constitute personal information where it can be connected to an identifiable person.
Club Manager may receive content supplied by club managers or users in order to produce club graphics.
This may include:
These materials are processed only where reasonably necessary to provide the requested Club Manager feature.
Server managers should ensure that they have appropriate permission to submit photographs or other personal information relating to another person.
Some Club Manager features may obtain or process information relating to EA SPORTS FC and Pro Clubs.
This may include:
This information may be obtained from Electronic Arts services, interfaces or other legitimate sources available to Club Manager.
Club Manager may combine match information with information supplied by a Discord server in order to produce statistics, reports and analytics.
Club Manager is not affiliated with or endorsed by Electronic Arts Inc. or EA SPORTS.
Club Manager processes information submitted directly through commands, buttons, forms and other interactions where this is necessary to perform the requested feature.
Club Manager is not designed to collect or permanently store general Discord conversations.
Normal conversation within a Discord server is not intentionally collected simply because Club Manager is present in that server.
However, information deliberately submitted to a Club Manager command or feature may be processed where required to provide that feature.
For example, if a manager enters a player’s name into a Club Manager command, the player name may be processed and stored as part of that feature.
Club Manager does not use Discord message content to train artificial intelligence or machine-learning models.
If you contact Club Manager for support, purchase a subscription or request configuration, we may process information including:
This information is used to provide support, manage Club Manager subscriptions and maintain the Service.
Club Manager may keep records relating to payments for subscriptions or optional services.
These records may include:
Where payments are processed through an external payment service, that payment provider may separately process information under its own privacy terms.
Club Manager does not require Discord users to provide passwords, Discord account credentials or authentication tokens.
Club Manager may create limited technical information necessary to operate, secure and maintain the Service.
This can include:
This information may be used to diagnose problems, prevent misuse, maintain security and improve the reliability of Club Manager.
Where Discord API information is used to improve Club Manager more generally, it will be aggregated or de-identified where required so that it is not associated with an identifiable individual.
Club Manager processes information where necessary for purposes including:
To:
To:
To:
To:
To understand technical performance, diagnose errors and improve Club Manager’s functionality.
Where Discord API information is used for broader product improvement, appropriate aggregation or de-identification will be used where required.
Some information may need to be retained or processed where required to comply with accounting, tax, legal, regulatory or law-enforcement obligations.
Where UK data protection law applies, Club Manager relies on one or more lawful bases depending on the circumstances.
Information may be processed where necessary to provide Club Manager to a paying customer or fulfil a subscription or service agreement.
This may include subscription details, customer contact information, server configuration and information necessary to provide requested paid features.
Club Manager may process limited information where necessary for legitimate interests including:
These interests are considered against the rights and privacy of affected individuals.
Information may be processed or retained where necessary to meet applicable legal, tax, accounting or regulatory requirements.
Where appropriate, consent may be relied upon for optional processing, particularly where users voluntarily provide content or where consent is otherwise required by law.
Where processing relies on consent, consent may be withdrawn.
Club managers may sometimes provide Club Manager with information relating to players or other Discord members.
For example, a manager may submit:
Anyone submitting another person’s information should ensure they have the right or appropriate permission to do so.
Club Manager should not be used to submit another person’s private, sensitive or confidential information without an appropriate lawful reason or permission.
Depending on the circumstances, Discord server owners and managers may have their own responsibilities relating to information they collect and submit to Club Manager.
Club Manager is not designed to collect sensitive personal information.
Users should not use Club Manager to provide information such as:
If sensitive information is accidentally provided, you should contact Club Manager so that appropriate action can be considered.
Club Manager is not directed towards children below Discord’s applicable minimum age.
Club Manager should not be used by anyone who is below the minimum age required to use Discord in their country.
We do not knowingly seek to collect personal information relating to children who are not permitted to use Discord.
If you believe information relating to an underage user has been processed by Club Manager, please contact us.
Club Manager does not sell personal information.
Club Manager does not sell, license or provide Discord API data to data brokers or advertising networks.
Information may be shared only where reasonably necessary, including with:
Club Manager operates through Discord and therefore relies upon Discord’s platform, APIs and infrastructure.
Discord independently processes information in accordance with its own terms and privacy practices.
Information submitted to features intended to produce server-visible results may be displayed to relevant members of the same Discord server.
For example:
The visibility of information depends on the feature and Discord permissions used by the server.
Limited information may be processed by technology, hosting, storage, payment or support providers where reasonably necessary to operate Club Manager.
Any provider acting on behalf of Club Manager is expected to handle information appropriately and only for the relevant service.
Information may be disclosed where reasonably necessary to:
Club Manager may obtain EA SPORTS FC or Pro Clubs information from Electronic Arts services.
Electronic Arts is generally a source of game and match information, rather than receiving Club Manager user information simply because Club Manager accesses match data.
Electronic Arts independently controls information processed through its own services.
Club Manager does not sell personal information.
Discord API information is not supplied to:
Club Manager does not use Discord API information to create advertising profiles of Discord users.
Club Manager does not use Discord information to make decisions relating to employment, housing, insurance, credit or other similarly significant eligibility decisions.
Club Manager uses automated processes to provide features such as:
These automated features are intended as club-management and informational tools.
Club Manager does not make solely automated decisions that produce legal effects or similarly significant real-world effects concerning users.
Club Manager does not keep personal information indefinitely unless there is a legitimate reason to do so.
Retention depends on the type of information and why it is required.
Club and server information may generally be retained while:
When a server permanently stops using Club Manager, information may be retained for a reasonable period where necessary to resolve support issues, allow legitimate restoration, maintain financial records or comply with legal obligations.
Information that is no longer reasonably required will be deleted, anonymised or allowed to expire as appropriate.
Diagnostic and security information will generally be kept only for as long as reasonably necessary to investigate technical or security issues.
Financial and transaction records may be retained for the period required by applicable tax, accounting or legal requirements.
Backups may temporarily contain information after deletion from active systems until those backups are overwritten through the normal backup cycle.
A Discord server owner or authorised administrator can remove Club Manager from their server using Discord’s application-management functionality.
Removing the bot stops Club Manager from continuing to operate within that server.
Removal does not necessarily cause every historical record to disappear immediately where information must reasonably be retained for legal, security, subscription, backup or support purposes.
Server owners may contact Club Manager to request deletion of eligible server information.
Users may request deletion of personal information held directly by Club Manager where applicable.
Requests can be made by contacting:
To help locate the relevant information, you may be asked to provide:
We may take reasonable steps to verify that the person making a request is entitled to make it.
Where information can legally and technically be deleted, it will be removed within an appropriate period.
Certain information may need to be retained where required by law or where another lawful reason for retention applies.
Depending on applicable law and the circumstances, you may have rights including:
These rights are not absolute and may depend on the circumstances and lawful basis involved.
Where Club Manager relies on legitimate interests to process your personal information, you have the right to object to that processing in applicable circumstances.
To exercise any applicable right, contact:
If you have concerns about how Club Manager handles personal information, please contact Club Manager first so that the issue can be investigated.
You also have the right, where applicable, to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
The ICO can be contacted through its official website and public advice service.
If you live outside the United Kingdom, you may also have the right to contact the applicable data protection authority in your country.
Discord and other technology providers used in connection with Club Manager may operate infrastructure in multiple countries.
This means information may in some circumstances be processed outside the United Kingdom.
Where Club Manager directly uses a service provider to process personal information internationally, appropriate steps will be taken where required by applicable data protection law.
Third-party platforms such as Discord independently describe their own international data-processing arrangements in their respective privacy policies.
Reasonable technical and organisational measures are used to protect information processed by Club Manager.
Measures may include:
No online service can guarantee absolute security.
If Club Manager becomes aware of unauthorised access to personal information, appropriate investigation and notification steps will be taken where required.
Club Manager will never legitimately ask you to provide:
Do not provide these credentials to anyone claiming they are required to use Club Manager.
Club Manager depends on third-party services, including Discord and potentially other technical or payment services.
Those services operate under their own privacy policies and terms.
Club Manager is not responsible for the independent privacy practices of third-party services.
The public Club Manager Terms of Service and Privacy Policy may be hosted using GitHub Pages.
GitHub may independently process technical information relating to visitors accessing pages hosted through its service.
Any such processing performed by GitHub is governed by GitHub’s own applicable privacy practices.
This Privacy Policy may be updated from time to time to reflect:
The latest version will remain publicly available on this page.
The Last updated date at the top of the policy will be changed when material revisions are made.
Where a change materially affects how existing users’ personal information is processed, reasonable steps will be taken to communicate the change where appropriate.
Club Manager aims to handle information received through Discord in accordance with applicable Discord developer requirements.
Discord API information will only be accessed and used where reasonably necessary to provide Club Manager’s stated functionality.
Club Manager does not:
Users and server administrators remain free to remove Club Manager from Discord spaces they control, subject to Discord’s own permissions and functionality.
Questions concerning this Privacy Policy, data requests, deletion requests or privacy concerns can be sent to:
Operator: Kie London Trading name: Club Manager Email: KieLondon12@hotmail.com
When contacting Club Manager regarding Discord information, including your Discord user ID or relevant server ID can help identify the information concerned.
Please do not send passwords, authentication tokens or other sensitive credentials.
By using Club Manager, you acknowledge that you have had the opportunity to read this Privacy Policy.